Sabtu, 03 Desember 2011

Menunda Pembayaran Pajak, Mungkinkah?

Ketentuan tentang penundaan pembayaran pajak sebenarnya sama dengan ketentuan tentang pengangsuran pembayaran pajak. Pengangsuran dan penundaan pembayaran pajak selalu disebut bersamaan dalam peraturan yang sama yaitu Peraturan Menteri Keuangan Nomor 184/PMK.03/2007 dan Peraturan Dirjen Pajak Nomor PER-38/PJ/2008 tentang Tatacara Pemberian Angsuran Atau Penundaan Pembayaran Pajak.

Ya, memang secara esensi penundaan dan pengangsuran pembayaran pajak adalah sama yaitu memberikan kemudahan kepada Wajib Pajak yang sedang mengalami kesulitan likuiditas atau sedang dalam keadaan force majeur sehingga sulit melakukan pembayaran pajak. Perbedaannya adalah bahwa jika mengangsur itu membayar pajak dengan beberapa kali pembayaran, maka menunda adalah hanya mengundurkan tanggal jatuh tempo saja, sementara jumlah pembayaran pajaknya tetap sekali saja.
Berikut ini adalah ketentuan tentang apa dan bagaimana tentang penundaan pembayaran pajak.
Pajak Yang Bagaimana Yang Bisa Ditunda?
Seperti juga pengangsuran pajak, ada dua jenis pajak yang bisa dimohon untuk ditunda pembayarannya.
Pertama adalah Pajak yang masih harus dibayar dalam Surat Tagihan Pajak (STP), Surat Ketetapan Pajak Kurang Bayar (SKPKB), serta Surat Ketetapan Pajak Kurang Bayar Tambahan (SKPKBT), dan Surat Keputusan Keberatan, Surat Keputusan Pembetulan, Putusan Banding, serta Putusan Peninjauan Kembali yang menyebabkan jumlah pajak yang harus dibayar bertambah. Jatuh tempo pembayan pajak seperti ini sebenarnya adalah 1 (Satu) bulan sejak tanggal diterbitkannya produk hukum tersebut.
Dengan mengajukan permohonan untuk menunda pembayaran pajak atas produk hukum pajak ini, maka Wajib Pajak mempunyai peluang menolong likuiditas arus kasnya.
Kedua, yang bisa diajukan permohonan penundaan pembayaran pajak adalah kekurangan pembayaran pajak yang terutang berdasarkan Surat Pemberitahuan (SPT) Tahunan Pajak Penghasilan atau biasa disebut PPh Pasal 29. Pembayaran PPh Pasal 29 (jatuh tempo pembayaran) sendiri  harus dilunasi sebelum SPT Tahunan Pajak Penghasilan disampaikan tetapi tidak melebihi batas waktu penyampaian SPT Tahunan Pajak Penghasilan. Pada umumnya batas waktu penyampaian SPT Tahunan PPh Badan adalah 30 April dan SPT Tahunan PPh Orang Pribadi adalah 31 Maret tahun berikutnya.
Pajak yang diajukan permohonan untuk ditunda pembayarannya di atas, selanjutnya akan disebut sebagai utang pajak pada bagian berikutnya.
Pengajuan dan Persyaratan Permohonan
Wajib Pajak dapat mengajukan permohonan secara tertulis kepada Kepala kantor Pelayanan Pajak tempat Wajib Pajak terdaftar untuk menunda pembayaran utang pajak, dalam hal Wajib Pajak mengalami kesulitan likuiditas atau mengalami keadaan di luar kekuasaannya sehingga Wajib Pajak tidak akan mampu memenuhi kewajiban pajak pada waktunya.
Permohonan Wajib Pajak tersebut harus diajukan secara tertulis paling lama 9 (sembilan) hari kerja sebelum jatuh tempo pembayaran, disertai dengan alasan dan bukti yang mendukung permohonan, serta jumlah pembayaran pajak yang dimohon untuk ditunda dan jangka waktu penundaannya. Permohonan untuk menunda pembayaran pajak harus diajukan dengan menggunakan formulir  sebagaimana ditetapkan dalam Lampiran I Peraturan Direktur Jenderal Pajak Nomor PER-38/PJ/2008.
Jangka waktu 9 (sembilan) hari kerja tersebut dapat dilampaui dalam hal Wajib Pajak mengalami  keadaan di luar kekuasaan Wajib Pajak sehingga Wajib Pajak tidak mampu melunasi utang pajak tepat pada waktunya.
Jaminan
Wajib Pajak yang mengajukan permohonan penundaan pembayaran pajak harus memberikan jaminan yang besarnya ditetapkan berdasarkan pertimbangan Kepala Kantor Pelayanan Pajak, kecuali apabila Kepala Kantor Pelayanan Pajak menganggap tidak perlu. Bentuk jaminan dapat berupa garansi bank, surat/dokumen bukti kepemilikan barang bergerak, penanggungan utang oleh pihak ketiga, sertifikat tanah, atau sertifikat deposito.
Wajib Pajak yang mengajukan permohonan dalam jangka waktu yang melampaui jangka waktu 9 (sembilan) hari kerja harus memberikan jaminan berupa garansi bank sebesar utang pajak yang dapat dicairkan sesuai dengan jangka waktu penundaan.
Keputusan Atas Permohonan
Setelah mempertimbangkan alasan berikut bukti pendukung yang diajukan oleh Wajib Pajak, Kepala Kantor Pelayanan Pajak atas nama Direktur Jenderal Pajak menerbitkan keputusan dalam jangka waktu 7 (tujuh) hari kerja setelah tanggal diterimanya permohonan.
Bentuk keputusan yang dapat diberikan oleh Kepala KPP adalah :
1.    menyetujui lamanya penundaan sesuai dengan permohonan Wajib Pajak;
2.    menyetujui lamanya penundaan sesuai dengan pertimbangan Kepala Kantor Pelayanan Pajak; atau
3.    menolak permohonan Wajib Pajak
Apabila jangka waktu 7 (tujuh) hari kerja telah terlampaui dan Kepala Kantor Pelayanan Pajak tidak menerbitkan suatu keputusan, permohonan disetujui sesuai dengan permohonan Wajib Pajak, Surat Keputusan Persetujuan Penundaan Pembayaran Pajak harus diterbitkan paling lama 5 (lima) hari kerja setelah jangka waktu 7 (tujuh) hari kerja tersebut berakhir.
Dalam hal permohonan Wajib Pajak disetujui, Kepala Kantor Pelayanan Pajak menerbitkan Surat Keputusan Persetujuan Penundaan Pembayaran Pajak dengan menggunakan formulir Surat Keputusan Persetujuan Penundaan Pembayaran Pajak sebagaimana ditetapkan dalam Lampiran III Peraturan Direktur Jenderal Pajak Nomor PER-38/PJ/2008.
Apabila permohonan Wajib Pajak ditolak, maka Kepala Kantor Pelayanan Pajak menerbitkan Surat Keputusan Penolakan Angsuran/Penundaan Pembayaran Pajak dengan menggunakan formulir sebagaimana ditetapkan dalam Lampiran IV Peraturan  Direktur Jenderal Pajak Nomor PER-38/PJ/2008.
Penetapan Penundaan dan Sanksi Bunga
Besarnya pelunasan atas penundaan utang pajak ditetapkan sejumlah utang pajak yang ditunda pelunasannya dan penundaan atas utang pajak dapat diberikan untuk :
  1. paling lama 12 (dua belas) bulan sejak diterbitkannya Surat Keputusan Persetujuan Penundaan Pembayaran Pajak, untuk permohonan angsuran atas utang pajak  berupa pajak yang masih haru dibayar dalam STP, SKPKB, SKPKBT dan Surat Keputusan Keberatan, Surat Keputusan Pembetulan, Putusan Banding, serta Putusan Peninjauan Kembali yang menyebabkan jumlah pajak yang harus dibayar bertambah; atau
  2. paling lama sampai dengan bulan terakhir Tahun Pajak berikutnya, untuk permohonan penundaan atas kekurangan utang pajak berupa pajak yang terutang berdasarkan Surat  Pemberitahuan    Tahunan Pajak Penghasilan (PPh Pasal 29).
Dalam hal Wajib Pajak disetujui untuk menunda  pembayaran pajak kecuali untuk utang pajak berupa Surat Tagihan Pajak, Wajib Pajak dikenai sanksi administrasi berupa bunga sebesar 2% (dua Persen) per bulan sebagaimana dimaksud dalam Pasal 19 ayat (2) UU KUP yang dihitung sejak jatuh tempo  pembayaran sampai dengan pembayaran/pelunasan, dengan ketentuan bagian dari bulan dihitung penuh 1 (satu) bulan.
Bunga tersebut dihitung berdasarkan saldo utang pajak dan ditagih dengan menerbitkan Surat Tagihan Pajak pada tanggal jatuh tempo penundaan  atau pada tanggal pembayaran.
Berikut ini adalah contoh perhitungan bunga atas penundaan pembayaran pajak sebagaimana dinyatakan dalam penjelasan Pasal 19 ayat (2) Undang-undang KUP.
MIsalkan Wajib Pajak menerima Surat Ketetapan Pajak Kurang Bayar (SKPKB) sebesar Rp1.120.000,00 yang diterbitkan pada tanggal 2 Januari 2009 dengan batas akhir pelunasan tanggal 1 Februari 2009. Kemudian Wajib Pajak diperbolehkan untuk menunda pembayaran pajak sampai dengan tanggal 30 Juni 2009.
Sanksi administrasi berupa bunga atas penundaan pembayaran Surat Ketetapan Pajak Kurang Bayar tersebut sebesar adalah 5 bulan x 2% x Rp1.120.000,00 = Rp112.000,00.

ACTIVITY BASED COSTING (ABC) SYSTEM


Definition and Explanation of Activity Based Costing System:
Learning Objectives:
1.       Understand activity based costing system.
2.       How it differs from a traditional costing system?
Activity based costing (ABC) is a costing method that is designed to provide managers with cost information for strategic and other decisions that potentially affect capacity and therefore "fixed cost".
Activity based costing system is used to determine product costs for special management reports. This system is ordinarily used as a supplement to the company's usual costing system. Most organizations that use ABC system have two costing systems--the official costing system that is used for preparing external financial reports and the activity based costing system that is used for internal decision making and for managing activities.
In traditional cost accounting systems, the objective is to value inventories and cost of goods sold for external financial reports in accordance with the generally accepted accounting principles (GAAP). In activity based costing (ABC) system the objective is to understand overhead and the profitability of products and customers and to manage overhead. As a consequence of these differences in objectives, "best practice" activity based costing system differs in a number of ways from traditional cost accounting.
In activity based costing:
1.       Non-manufacturing as well as manufacturing costs may be assigned to products.
2.       Some manufacturing costs may be excluded from product costs.
3.       A number of overhead cost pools are used, each of which is allocated to products and other costing objects using its own unique measure of activity.
4.       The allocation bases often differ from those used in traditional costing system.
5.       The overhead rates or activity rates may be based on the level of activity at capacity rather than on the budgeted level of activity.

Treatment of Costs Under Activity Based Costing (ABC) System:

Learning Objectives:
1.       How manufacturing, non-manufacturing and idol capacity costs are treated under activity based costing system?
Contents:

Non-manufacturing Costs and Activity Based Costing (ABC) System:

In traditional cost accounting system, only manufacturing costs are assigned  to products. Selling, general, and administrative expenses are treated as period costs and are not assigned to products. However, many of these non-manufacturing costs are also part of the costs of  producing, selling, distributing, and servicing products. For example commissions paid to salespersons, shipping costs, and warranty repair costs can be easily traced to individual products. The term overhead is usually used to refer non-manufacturing costs as well as indirect manufacturing costs under an ABC system. In activity based costing, products are assigned all of the costs-manufacturing as well as non-manufacturing-that they can reasonably be supposed to have caused. The entire cost of the product is determined rather than just its manufacturing cost.

Manufacturing Costs and Activity Based Costing (ABC):

In traditional cost accounting, all manufacturing costs are assigned to products-even manufacturing costs that are not caused by the products. For example, a portion of the factory security guard's wages would be allocated to each product even though the guards wages are totally unaffected by which products are made or not made during a period. In activity based costing, cost is assigned to a product only if there is a good reason to believe that the cost would be affected by decisions concerning the product.

Plant wide Overhead Rate:

Normally overhead rate, called plant wide overhead rate or predetermined overhead rate, is used throughout an entire factory and that the allocation base is direct labor hours or machine hours. This simple approach to overhead assignment can result in distorted unit product costs when it is used for decision making purposes.
When cost systems were collected in 1800s, cost and activity data had to be collected by hand and all calculations were done with paper and pen. Consequently, the emphasis was on simplicity. Companies often established a single overhead cost pool for an entire facility or department. Direct labor was the obvious choice as an allocation base for overhead costs. Direct labor hours were already being recorded for the purposes of determining wages and direct labor time spent on tasks was often closely monitored. In the labor-intensive production processes of that time, direct labor was a large component of product costs--larger than it is today. Moreover, managers believed direct labor and overhead costs were highly correlated. (Two variables, such as direct labor and overhead costs, are highly correlated if they tend to move together.) And finally most companies produced a very limited variety of products that required similar resources to produce, so in fact there was probably little difference in the overhead costs attributable to different products. Under these conditions, it was not cost effective to use a more elaborate costing system.
Conditions have changed. Many companies now sell a large variety of products and services that consume significantly different overhead resources. Consequently, a costing system that assigns essentially the same overhead cost to every product may no longer be adequate. Additionally, many managers now believe that overhead overhead costs and direct labor are no longer highly correlated and that other factors drive overhead costs.
On an economy wide basis, direct labor and overhead costs have been moving in opposite directions for a long time. As a percentage of total cost, direct labor has been declining, whereas overhead has been increasing. Many tasks that used to be done by hand are now done with largely automated equipment--a component of overhead. Companies are creating new products and services at an ever-accelerating rate that differ in volume, batch size and complexity. Managing and sustaining this product diversity requires many more overhead resources such as production schedulers and production design engineers, and may of these overhead resources have no obvious connection with direct labor. Finally, computers, bar code readers, and other technology have dramatically reduced the cost of collecting and manipulating data--making more complex (and accurate) costing systems such as activity based costing much less expensive to build and maintain.
Nevertheless, direct labor remains a viable base for applying overhead to products in some companies--particularly for external reports. Direct labor is an appropriate allocation base for overhead when overhead costs and direct labor are highly correlated. And indeed, most companies throughout the world continue to base overhead allocations on the direct labor or machine hours. However if factory wide costs do not move in tandem with factory wide direct labor or machine hours, some other means of assigning overhead costs must be found or product costs will be distorted.

Departmental Overhead Rates:

Rather than use a plant wide overhead rate (predetermined overhead rate), many companies have a system in which each department has its own overhead rate (multiple predetermined overhead rates). The nature of the work performed in each department will determine the department's allocation base. For example, overhead costs in machining department may be allocated on the basis of the machine-hours incurred in that department. In contrast, the overhead costs in an assembly department may be allocated on the basis of direct labor-hours incurred in that department.
Unfortunately, even departmental overhead rates will not correctly assign overhead costs in situations where a company has a range of products that differ in volume, batch size, or complexity of production. The reason is that the departmental approach usually relies on volume as the factor in allocating overhead cost to products. For example, if the machining department's overhead is applied to products on the basis of machine-hours, it is assumed that the department's overhead costs are caused by, and are directly proportional to, machine-hours. However, the department's overhead costs are probably more complex than this and are caused by a variety of factors, including the range of products processed in the department, the number of batch setups that are required, the complexity of the products, and so on. Activity based costing is a technique that is designed to reflect these diverse factors more accurately when costing products. It attempts to accomplish this goal by identifying the major activities such as batch setups, purchase order processing, and so on, that consume overhead resources and thus cause costs. An activity is any event that causes the consumption of overhead resources. The costs of carrying out these activities are assigned to the products that cause the activities.

The Cost of Idle Capacity and Activity Based Costing (ABC)

In traditional cost accounting, predetermined overhead rates are computed by dividing budgeted overhead costs by a measure of budgeted activity such as budgeted direct labor hours. This results in applying the costs of unused, or idle capacity to products, and it results in unstable unit product cost. In contrast to traditional cost accounting, in activity based costing system, products are charged for the costs of capacity they use and not for the costs of capacity they do not use. The costs of idle capacity is not charged to products in activity based costing system. This results in more stable unit costs and is consistent with the objective of assigning only those costs to products that are actually caused by the products. Instead of assigning the costs if idle capacity to products, in activity based costing system these costs are considered to be period costs that flow through to the income statement as an expense of the current period. This treatment highlights the cost of idle capacity rather than burying it in inventory and cost of goods sold.

Real Business Example:

In Business | Activity Based Costing (ABC) Changes the Focus
Euclid Engineering makes parts and components for the big automobile manufacturers. As a result of its ABC study, Euclid's managers "discovered that the company was spending more in launching new products than on direct labor expenses to produce existing products. Product development and launch expenses were 10% of expenses, where as direct labor costs were only 9%. Of course, in the previous direct labor cost system, all attention had been focused on reducing direct labor costs. . . Product development and launch costs were blended into the factory overhead rate applied to products based on direct labor costs. Now Euclid's manager realized that they had a major cost reduction opportunity by attacking the production launch cost directly."
The new information produced by the ABC study also helped Euclid in its relations with customers. The detailed breakdown of the costs of design and engineering activities helped customers to make trade-offs, with the result that they would often ask that certain activities whose costs exceeded their benefits be skipped.
Source: Robert S. Kaplan and Robin Cooper, Cost & Effect: Using Integrated Cost Systems to Drive Profitability and Performance (Boston: Harvard Business School Press, 1998), pp. 219-222.

Activity Based Costing (ABC) System and Top Management:
Learning Objectives:
1.       Understand the importance of the support of top management in the implementation of activity based costing system.
Experts agree on several essential characteristics of any successful implementation of activity based costing. First, the initiative to implement activity based costing must be strongly supported by top level managers. Second, the design and implementation of an ABC system should be the responsibility of cross functional team rather than of the accounting department. The team should include representatives from each area that will use the date provided by the ABC system. Ordinarily, this would include representatives from marketing, production, engineering and top management as well as technically trained accounting staff. An outside consultant who specializes in activity based costing may serve as and advisor to the team.
The reason for insisting on strong top management support and a multifunction team approach is rooted in the fact that it is difficult to implement changes in organizations unless those changes have the full support of those who are affected. activity based costing changes the "rules of the game" since it changes some of the key measures that managers use for their decision making and for evaluating individuals' performance. Unless the managers who are directly affected by the changes in the rules have a say, resistance will be inevitable. In addition, designing a good ABC system requires intimate knowledge of many parts of the organization's overall operations. Top management must support the initiative for two reasons. First, without leadership from top management, some managers may not see any reason to change. Second, if top managers do not support the ABC system and continue to play the game by the old rules, their subordinates will quickly get the message that ABC is not important and they they will abandon the ABC initiative. Time after time, when accountants have attempted to implement an ABC system on their own without top-management support and active cooperation from other managers, the results have been ignored.

Activity Based Costing - GAAP and External Reports:

Since activity based costing (ABC) system generally provides more accurate product costs than traditional costing methods, why isn't it used for external reports?
Some companies do use activity based costing in their external reports, but most do not. There are a number of reasons for this. First, external reports are less detailed than internal reports prepared for decision making. On the external reports, Individual product costs are not reported. Cost of goods sold and inventory valuations are disclosed, but their is no breakdown of these accounts by product. If some products are under-costed and some are over-costed, the errors tend to cancel each other when the product costs are added together.
Second, it is often very difficult to make changes in a company's accounting system. The official cost accounting system in most large companies are usually embedded in complex computer programs that have been modified in-house over the course of many years. It is extremely difficult to make changes in such computer programs without causing numerous bugs.
Third, an ABC costing system  does not conform to generally accepted accounting principles (GAAP). Product cost computed for external reports purposes must include all of the manufacturing costs and only manufacturing costs; but in ABC system products costs exclude some manufacturing costs and include some non-manufacturing costs. It is possible to adjust the ABC data at the end of the period to conform to GAAP, but it requires more work.
Fourth, the auditors are likely to be uncomfortable with allocation that are based on interviews with the company's personnel. Such objective data can be easily manipulated by management to make earnings and other key variables look more favorable.
For all of these reasons, most companies confine their ABC efforts to special studies for management, and they do not attempt to integrate activity based costing into their formal cost accounting system.
Designing and Implementing Activity Based Costing (ABC) System:
Experts agree on several essential characteristics of any successful implementation of activity based costing system.
First, the initiative to implement activity based costing must be strongly supported by top management. Second, the design and implementation of activity based costing system should be the responsibility of a cross functional team rather than of the accounting department. The team should include representatives from each area that will use the data provided by the activity based costing system. Ordinarily, this would include representatives from marketing, production, engineering and top management as well as technically trained accounting staff. An out side consultant who specializes in activity based costing system serve as an advisor to the team.
The reason for insisting on strong top management support and a multifunction team approach is rooted in the fact that implementing activity based costing system is difficult in organizations unless those changes have the full support of those who are affected. Activity based costing changes " the rules of the game" since it changes some of the key measures that managers use for their decision making and for evaluating individuals' performance. Unless the managers who are directly affected by the changes in the rules have a say, resistance will be inevitable. In addition, designing a good activity based costing system requires intimate knowledge of many parts of the organization's overall operations. This knowledge can only come from the people who are familiar with those operations.
Implementation of activity based costing system must be initiated by top management due to two reasons. First, without leadership from top management, some managers may not see any reason to change. Second, if top managers do not support the ABC system and continue to play the game by the old rules, their subordinates will quickly get the message that ABC is not important and they will abandon the ABC initiative. Time after time, when accountants have attempted to implement an ABC system on their own with top-management support and active cooperation from other managers, the results have been ignored.
For designing and implementing activity based costing system, management should carefully study the existing cost accounting system and review the articles in professionals and trade journals. In most of the organizations, the new activity based costing system supplement, rather than replace, the existing cost accounting system, which continues to be used for external financial reports.
The following chart explains the general structure of activity based (ABC) costing model.
The Activity Based Costing Model
Cost Objects
(e.g., products and customers)
¯
Activities
¯
Consumption of Resources
¯
Cost
Usually, company's traditional cost accounting system adequately measures the direct material and direct labor costs of products since these costs are directly traced to products. In most of the organizations activity based costing study is usually concerned solely with the other costs of the company - manufacturing overhead and selling, general, and administrative costs.
The activity based costing implementation team should carefully plan about implementing activity based costing. Implementation process may be broken down into the following six basic steps.
Targeting Process Improvements
Activity Based Costing + Activity Based Management
Activity based costing can be used to identify areas that would benefit from process improvements. Indeed, managers often cite this as the major benefit of activity based costing.
Activity based management (ABM) is used in conjunction with the activity based costing to improve processes and reduce costs. Activity based management (ABM) is used in organizations as diverse as manufacturing companies, hospitals, and the US marine Corp.
The first step in any improvement program is to decide what to improve. The theory of constraints approach discussed in the business improvement programs chapter is a powerful tool for targeting the area in an organization whose improvement will yield the greatest benefit. Activity based management (ABM) provides another approach. The activity rates computed in activity based costing can provide valuable clues concerning where there is waste and scope for improvement in an organization.
Benchmarking provides a systematic approach to identify the activities with the greatest room for improvement. For example, the marketing resource group of US WEST, the telephone company performed an ABC analysis of the activities carried out in the accounting department. Managers computed the activity rates for the activities of the accounting department and then compared these rates to the costs of carrying out the same activities in other companies. Two benchmarks were used:
1.       A sample of fortune 100 companies, which are the largest 100 companies in the united states.
2.       A sample of world class companies that had been identified by a consultant as having the best accounting practices in the world. These comparisons are as as follows:
Activity
Activity Measure
US WEST Cost
Fortune 100 Benchmark
World-Class Benchmark
Processing accounts receivables
Number of invoices process
$3.80 per invoice
$15.00 per invoice
$4.60 per invoice
Processing accounts payables
Number of invoices processed
$8.90 per invoice
$7.00 per invoice
$1.80 per invoice
Processing payroll checks
Number of checks processed
$7.30 per check
$5.00 per check
$1.72 per check
Managing customer credits
Number of customer accounts
$12.00 per account
$16 per account
$5.60 per account
It is clear from this analysis that US WEST does a good job of processing accounts receivable. Its average cost per invoice is $3.80, where the cost in other companies that are considered world class is even higher - $4.60 per invoice. On the other hand, the cost of processing payroll checks is significantly higher at US WEST that at benchmark companies. The cost per payroll check at US WEST is $7.30 versus $5.00 at Fortune 100 companies and $1.72 at world class companies. This suggests that it may be possible to wring some waste out of this activity using total quality management, process reengineering, or some other method.

Real Business Example:
Disciplining the Software Development Process
Tata Consultancy Services (TCS) of India is the largest consulting organization in India, serving both Indian and international clients. The company used activity based management to identify problem areas in its software development business. An early finding was that "quality assurance, testing and error correction activities made up a significant chunk of the overall effort required to build a system, and this cost had to be kept under control to improve productivity and profitability." The company already had in place a quality management system that helped identify the types of errors that were occurring and the corrective action that would be required, but no costs were attached these errors and actions. The activity based management system provided this cost information system, which allowed managers to set better priorities and to monitor the costs of error-correction activities.
As another example of the usefulness of the system, 54 person-days in one software development project at TCS were charged to the activity "waiting for client feedback" - a non-value-added activity. Investigation revealed that the client was taking a long time to review the graphical user interface (GUI) designed by TCS. The client was showing the GUI to various end users - often resulting in contradictory suggestions The solution was to draw up guideline for the GUI with client, which were enforced. "As a result of this corrective action, subsequent client feedback was well within the time schedule. Most of our screens were accepted because they conformed to standards . . . . ."
Source: Maha S. Mahalingam, Bala V. Balachandran, and Farooq C. Kohli, "Activity based management for systems consulting industry," Journal of cost management, May/June 1999, pp. 4 - 15.

Advantages, Disadvantages and Limitations of Activity Based Costing (ABC) System:

Learning Objectives:
1.       What are the advantages and disadvantages of activity based costing system?
Contents:

Advantages of Activity Based Costing System:

Activity based costing system has the following main advantages / benefits:
1.       More accurate costing of products/services, customers, SKUs, distribution channels.
2.       Better understanding overhead.
3.       Easier to understand for everyone.
4.       Utilizes unit cost rather than just total cost.
5.       Integrates well with Six Sigma and other continuous improvement programs.
6.       Makes visible waste and non-value added activities.
7.       Supports performance management and scorecards
8.       Enables costing of processes, supply chains, and value streams
9.       Activity Based Costing mirrors way work is done
10.    Facilitates benchmarking

Disadvantages or Limitations of Activity Based Costing System:

Activity based costing system help managers manage overhead and understand profitability of products and customers and therefore is a powerful tool for decision making. However activity based costing has a number of limitations or disadvantages.
These limitations or disadvantages are briefly discussed below:
1.       Implementing an ABC system is a major project that requires substantial resources. Once implemented   an activity based costing system is costly to maintain. Data concerning numerous activity measures must be collected , checked, and entered into the system.
2.       ABC produces numbers such as product margins, that are odds with the numbers produced by traditional costing systems. But managers are accustomed to using traditional costing systems to run theirs operations and traditional costing systems are often used in performance evaluations.
3.        Activity based costing data can be easily misinterpreted and must be used with care when used in making decisions. Costs assigned to products, customers and other cost objects are only potentially relevant. Before making any significant decision using activity based costing data, managers must identify which costs are really relevant for the decisions at hand.
4.       Reports generated by this systems do not conform to generally accepted accounting principles (GAAP). Consequently, an organization involved in activity based costing should have two cost systems - one for internal use and one for preparing external reports.


 Activity Based Costing Example / Problem:
Learning Objectives:
1.       Perform the first stage allocation of overhead costs to the activity cost pools.
2.       Compute activity rates for the activity cost pools.
3.       Construct a table showing the overhead costs of units and four orders.
Ferris Corporation makes a single product - a fire resistant commercial filing cabinet - that it sells to office furniture distributors. The company has a simple ABC system that it uses for internal decision making. The company has two overhead departments whose costs are listed below:
 
Manufacturing overhead
$5,00,000
Selling and administrative overhead
$300,000



Total overhead costs
$8,00,000
 The company's activity based costing system has the following activity cost pools and activity measures:
 
Activity Cost Pool
Activity Measures
Assembling units
Number of units
Processing orders
Number of orders
Supporting customers
Number of customers
Other
Not applicable
Costs assigned to the "other" activity cost pool have no activity measure; they consist of the costs of unused capacity and organization-sustaining costs - neither of which are assigned to products, orders or customers.
Ferris Corporation distributes the costs of manufacturing overhead and of selling and administrative overhead to the activity cost pools based on employee interviews, the results of which are reported below:
 
Distribution of Resource Consumption Across Activity Cost Pools

Assembling Units
Processing Orders
Supporting Customers
Other
Total
Manufacturing overhead
50%
35%
5%
10%
100%
Selling and administrative overhead
10%
45%
25%
20%
100%
Total activity
1,000 units
250 orders
100 customers
--
--
Required:
1.       Perform the first stage allocation of overhead costs to the activity cost pools.
2.       Compute activity rates for the activity cost pools.
3.       OfficeMart is one of the Ferris Corporation's customers. Last year OfficeMart ordered filing cabinets four different times. OfficeMart ordered a total of 80 cabinets during the year. Construct a table showing the overhead costs of these 80 units and four orders.
Solution:
1. The first stage allocation of costs to the activity cost pools appears below:
                                         Activity Cost Pools



Assembling Units
Processing Orders
Supporting Customers
Other
Total
Manufacturing overhead
$250,000
$175,000
$25,000
$50,000
$500,000
Selling and administrative overhead
30,000
135,000
75,000
60,000
300,000











Total activity
$280,000
$310,000
 $100,000
$110,000
$800,000



2. The activity rates for the activity cost pools are:
 
Activity Cost Pools
Total Cost
Total Activity
Activity Rate
Assembling units
$280,000
1,000 units
$280 per unit
Processing orders
$310,000
250 units
$1,240 per order
Supporting customers
$100,000
100 customers
$1,000 per customer
3. The overhead cost for the four orders of a total of 80 filing cabinets would be computed as follows:
 
Activity Cost Pools
Total Cost
Total Activity
Activity Rate
Assembling units
$280 per unit
80 units
$22,400
Processing orders
$1,240 per order
4 units
$4,960
Supporting customers
$1000 per customer
Not applicable

4. The product and customer margin can be computed as follows:
 
Filing Cabinet Product Margin:


Sales ($595 per unit × 80 units)

$47,600
Cost:


     Direct materials ($180 per unit × 80 units)
$14,400

     Direct materials ($50 per unit × 80 units)
4,000

     Volume related overhead (above)
22,400

     Order related overhead (above)
4,960
45,760







$1,840


==========
Customer Profitability Analysis - OfficeMart


Product margin (above)
$1,840

Less: Customer support overhead (above)
1,000






$840


===========